Assistive Technology & Equipment Resources

Sometimes it can be confusing to know what assistive technology or equipment would be most suitable for your situation. To help guide you through your decision making process, we have developed and sourced a range of information sheets. Our collection covers a diverse range of topics which we have categorised in the left hand column. Our popular ‘Making Choices, Finding Solutions Guide’ can be accessed below.

Looking for information in another language?

Eleven of the most commonly used help sheets have been translated into 11 languages. Click here to view help sheets in another language

Making Choices, Finding Solutions Guide

Image of part of the front cover our the Making Choices Finding Solutions bookletA guide to assistive equipment and home modifications: This guide provides practical information about basic assistive equipment and simple strategies to common frustrations that may act as a barrier to safety and independence in the home and community. Making Choices Finding Solutions (PDF, 7 MB)

Access individual sections: Recreation Advice, Outdoor Tasks Advice, Memory and Emergency Advice, Laundry Advice, Kitchen Advice, Housework Advice, Bathroom Advice.

Want further information or advice?

Contact our friendly team members on 1300 885 886 or email

Communication Resources for accessing ILC services

Symbol based ILC general communication board
Symbol based assistive technology (AT) options
Spelling board with QWERTY layout

Tips for Successful Communication*

  • Always treat the person with the communication disability with dignity and respect
  • Be welcoming and friendly
  • Understand there are many ways to communicate
  • Ask the person with the disability what will help with communication
  • Avoid loud locations, find a quiet place
  • Listen carefully
  • When you don’t understand, let them know you are having difficulty understanding
  • If you think the person has not understood, repeat what you have said or say it a different way
  • Try asking the person yes or no questions if you are having difficulty understanding them
  • Ask the person to repeat or try another approach if you don’t understand
  • To make sure you are understood, check with the person that you have understood them correctly
  • If you ask a question, wait for the person to reply
  • Allow the person time to respond, so always be patient
  • Speak directly to the person and make eye contact. (Though be mindful that there are some people who may not want you to look at them, e.g. some people with autism spectrum disorder)
  • Speak normally. There is no need for you to raise your voice or slow your speech.

*Source: adapted from SCOPE (2015), Communication for All Booklet,

Links to further information on Communication Access: