CRM Developer / Analyst

  • Fulltime – 12 month Contract
  • Commencing immediately
  • Perth Metropolitan Location

The Independent Living Centre WA (ILC) provides information and advice, assessment, funding and hire services that enable West Australians of all ages and abilities to live more independent and fulfilling lives.

Service areas include assistive technology, equipment advice and assessment, home modifications, occupational therapy driver assessment, carer respite and support, Home and Community Care, regional assessment and grants and equipment funding

The CRM Developer/Analyst will provide front line support for the existing Dynamics CRM installation, Sharepoint and other enterprise wide applications.   The successful candidate will be responsible for ad hoc internal and external reporting using Excel and PowerBI.  In addition, their experience will help identify process improvement opportunities and allow you to design solutions and enhancements for Dynamics CRM projects.

Experience in the use of Microsoft Office suite, a friendly and flexible manner and willingness to learn are essential.


The position is best suited to someone with the following attributes:

  • Minimum 2 years work experience
  • Experience with Dynamics CRM
  • Excellent customer / client focus
  • High attention to detail, organizational and time management skills
  • Demonstrated problem solving skills
  • Sound working knowledge and proficiency in Microsoft Office applications
  • Ability to train and instruct staff

To Apply:

Register your interest today by submitting your resume, cover letter, ILC Application Form and a separate document addressing each selection criteria, in confidence to

We encourage you to contact Brian McCauley, ICT Project Manager, on (08) 9381 0614  to discuss the specifics of the position.

Please note, applications that have not addressed the selection criteria will not be considered.

Employment Application

CRM Developer-Analyst

Each application will be dealt with as received

Only those with the right to live and work in Australia, need apply.

Please no agency applications at this time.

We thank all candidates for their interest, however only shortlisted candidates will be contacted.