Building Capacity for the Emerging Aged Care Needs of CALD Communities – Outcomes Plus

Out comes plus -MACSILC MACS has been working on ‘’Building Capacity for the Emerging Aged Care Needs of CALD Communities” project with Outcomes Plus. Outcomes Plus was funded by the Department of Social Services (DSS) to undertake the project.

The project aimed to bring CALD communities together to share and draw on their collective strengths to build capacity and competency in developing competitive ACAR (Aged Care Approvals Round) applications that will meet the aged care needs of their communities. Stakeholders included existing providers and other CALD communities with emerging aged care needs.

The project was divided into three stages: Consultation, Workshop and Training.

Stage one: October 2014 – The project began by gathering national demographic data that identified CALD communities with emerging aged care needs. The relevant insights were compiled and analysed by the Australian Population and Migration Research Centre at the University of Adelaide and tested with Partners in Culturally Appropriate Care (PICACs) organisations and through consultation with CALD Communities.

Stage two: January 2015 Workshop – The second stage aimed to consolidate the research and consultation findings into two key documents. The first document complemented and referenced existing DSS published materials and provided community representatives with a general understanding of the aged care system and unpacked core aspects of the ACAR process (legislation, regulations, approved provider, home care, residential care, capital grants etc.).

Stage three: February 2015 ACAR Coordinators Training – This stage incorporated the two levels of testing and training. CALD community representatives were invited to participate in a one day briefing workshop that walked participants through the draft support material and provided an opportunity to engage on key issues and orientate them towards forthcoming ACARs.

This was attended by service providers and multicultural community leaders.

Upon completion of the project the outcomes were:

  • Collated issues of CALD communities in accessing culturally appropriate aged care services in WA.
  • Increased  capacity and competency of CALD communities in developing competitive ACAR applications for aged care needs of their communities.
  • Identification of the need to develop resources for CALD communities to understand the processes of acquiring culturally appropriate aged care services for their communities.