To ensure that we continue to be relevant and are able to best meet the needs of our consumers now and into the future, the ILC has recently reviewed its strategic plan, which has taken into account the changes occurring in the disability, aged and community care sectors.
It is evident that consumer-directed care and ‘choice’ is a prominent feature in the way disability, aged and community care services in Western Australia will be provided into the future.
The ILC’s ethos has since its inception been about ‘Making Choices, Finding Solutions’ and we plan to continue this whilst at the same time exploring and adopting new ways of doing business that will ensure that our services align with changing service models and consumer needs.
The ILC strives to remain as the leading organisation for assistive technology and home modifications in Western Australia and to continue to add value to people’s lives. Our strategic plan outlines clear goals and projects that will be undertaken over the next three years to achieve this. A process to truly understand consumer needs and values has already begun as well as the development and trial of new service delivery models.
As part of our strategic plan development process, the ILC’s organisational charter has also been reviewed to ensure that it endures into the future and aligns with the direction in which our organisation is heading.
Whilst the essence of our charter remains, it has been simplified and is more reflective of the range of services we provide, for whom and how. Our revised charter can be viewed here or below.
We look forward to working with consumers, colleagues, funders, suppliers and other service providers throughout our journey ahead.
Gerri Clay, Executive Director
Independent Living Centre WA Charter
A community where all people can participate and are included
To guide people’s choices to access assistive technology and services for independence and wellbeing
What We Do
We respect people of all ages and abilities including older people, people with disability, their family, carers, service providers and the community.
We support people’s independence and wellbeing through information, advice, assessment, referral, funding, hire and respite services.
We work with people by listening, guiding and linking them to products and services.
We collaborate with organisations to offer the best possible service to our consumers.
We strive to continually improve the quality of our services by undertaking research and evaluation.
We expand knowledge and skills within the sectors we work by providing specialist training, events and consultancy.