Accessing Community Services

Access to Home and Community Care Services

My Aged Care

People seeking general aged care information may contact My Aged Care.

Telephone: 1800 200 422
My Aged Care Website www.myagedcare.gov.au

Callers from WA who require assessment will be referred directly to Regional Assessment Service or the appropriate Aged Care Assessment Team.

Regional Assessment Service (RAS)

Individuals or family members seeking community care can contact the Regional Assessment Service (RAS) central contact number.

Telephone: 1300 785 415
Fax: 9443 5622
Email: accesspoints@silverchain.org.au

Callers will be asked a limited number of questions to determine whether an assessment should be conducted. This information will be forwarded to the local RAS office and an assessment will be conducted within the priority time frames identified during the call.

Aged Care Assessment Team members, General Practitioners, Hospital Discharge Planners, Hospital Social Workers, Mental Health Workers, Local Area Coordinators and other referrers can make referrals directly to RAS on the central or local contact numbers.

The independent Living Centre provides a Regional Assessment Service (RAS) in the North Metro region for people with birth dates January to April.

Telephone: 9381 0662
Fax: 9381 0661
Email: ras@ilc.com.au

Service providers who require further information on referral pathways please see the link below

WAAF Client Pathways

Visit the Community West WA website for further information or contact them directly by phone or email.

Address: Unit 5,3 Castlegate Way
Woodvale, WA 6026
Telephone: (08) 9309 8180
Fax: (08) 9309 8109
Email: admin@communitywest.com.au