ILC to cease delivery of MACS

The ILC will cease delivery of the Multicultural Aged Care Service (ILC MACS) as of 30 June 2015, when the current contract is scheduled to expire. A number of factors led to this difficult decision made by the ILC Board and Management, the major one being that the ILC is at a stage where it needs to prioritise its focus in line with the organisation’s core business and future strategic direction.

With the major reforms taking place across the disability, aged and community care sectors, the ILC’s resources will be invested into aligning our services with changing service models and consumer needs, and ensuring we are ready to operate in a new consumer directed care environment. The ILC has delivered the MACS program in WA since 2009 and during this time achieved strong engagement across the aged and multicultural sectors.

Photo of past and present members of ILC MACS standing in front of the ILC MACS bannerA celebratory luncheon was held this month to acknowledge the achievements of the program and staff members and to thank partners and organisations for their support during this time.

At the luncheon Service Manager, Francine Snadden, said ILC is fortunate to have been able to provide the MACS program for five years.

“Through providing this program ILC’s staff members have received valuable learnings about the diverse needs of people from CaLD communities, and we will continue to support people from these communities through our other service areas,” said Francine.

Francine also acknowledged the significant work of all the staff members, past and present, within this program area, many of whom were able to attend the celebratory lunch.

Francine Snadden gives floweres to Amar Varsarni“I would like to in particular acknowledge the Service Coordinator, Amar Varsani, who has worked hard to develop valuable networks with aged care services, health professionals, government and CaLD communities. Thank you also to all the other staff members, past and present, who dedicated so much time, energy and enthusiasm to providing this service.”

Delivering an emotional speech at the event, Amar said that through providing the program the lines between personal and professional were blurred for her, as she developed so many wonderful friendships and working relationships.

“I really value the networks and partnerships we have made with aged care services, health professionals and CaLD communities, and thank all of our partners and organisations we have worked with for your support of the multicultural aged care service,” said Amar.


ILC MACS has been funded by the Department of Social Services (DSS) under the Partners in Culturally Appropriate Care (PICAC) Programme. The WA PICAC will be retendered and application information will be made available at https://www.dss.gov.au/grants in due course. Whilst there is no interim PICAC service, the department will publish the new provider’s details following the results of the tender process.

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